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Market Access from Day One

PASSENGER SOLUTIONS

We are With You
No Matter the Challenge

Our team becomes an extension of your team working together from Day One to leverage data points in real-time to identify network opportunities, capitalize on new and existing market segments, create operational efficiencies and reduce costs. And of course we offer all standard services of a traditional airline-focused General Sales Agent.

START EARNING REVENUES FROM DAY ONE

  • Dedicated account manager assigned to your airline

  • Comprehensive sales & marketing action plan

  • Field sales calls with all types of trade agents

  • Negotiation of corporate direct and preferred trade agency agreements

  • Passenger, route and competitor analysis and benchmarking

  • ​Negotiation of Interline and Special Pro-Rate Agreements to provide best fares and connections to your airline schedules

  • Brand promotion via social media, e-newsletters, events and agent training

  • Assistance with Public Relations including in market crisis management

  • Execution of activation and experiential events

Begin earning rewards immediately with ANJUNA AIRLINE SOLUTIONS SERVICES

COMPLETE SUPPORT BUILT IN

  • Dedicated telephone numbers and email answered in your airline's name

  • Help / group desk support for travel agents

  • Ticketing support for travel agents

  • Call center assistance for passengers

  • Ticketing facilities through your own CRS

  • Credit checks on agents with ticketing authority

  • Invoice processing and local taxation handling

  • Full TSR reporting plus monthly reconciliation and record-keeping

  • Liaising with local aviation authorities on all regulatory matters

  • Handling of customer issues and claims

Explore GSA services for airlines GSA website page with GSA services for airlines 24 hours customer service call center

CARGO SOLUTIONS

Capacity Management & Revenue Optimization is Our Top Priority

CSA Cargo Sales Agency Services website prioritizes optimization with text "Optimization is our top priority

CARGO MANAGEMENT

  • Your airlines outsourced offline and online cargo office

  • Helpdesk support for local freight forwarders

  • Implementation of your airline’s cargo reservation system

  • Flight handling, warehouse and interline carrier / RFS coordination

  • Negotiate and implement special pro-rate (SPA) and interline agreements

SALES, ANALYSIS and SUPPORT

  • Full cargo reporting (CSR) plus monthly reconciliation

  • Processing of invoices and local taxation handling

  • Handling of customer issues and claims

  • Track-and-Trace

  • Display and distribution of promotional material

  • Pricing, yield management and forecasting

  • Market intelligence, analysis and competitor profiling

Cargo management and analysis services for efficient logistics and supply chain operations

DATA ANALYTICS AND CONSULTING

Resources and Tools at Your Fingertips

ATPCO FARE FILING, PRICING AND GDS MANAGMENT

  • Tariff management and auditing for all worldwide public, private and general rules

  • Public / private fare rule filings to the GDS via ATPCO

  • Fare by rule enabling net agents to receive discounts off public and private fares

  • Ancillary applications such as lounge access, pre-assigned seating, priority boarding etc.

  • Global pricing including tax, fee and charge applications

  • GDS price troubleshooting of error cases

  • GDS migration including pricing, ATPCO application and host system

World map highlighting areas served by GSA for airlines

AI ENHANCED DATA ANALYTICS PLATFORM

  • Connectivity analysis for both feeder and beyond traffic

  • Network planning codeshare partnerships

  • Channel shift share recommendation engine

  • Online access to bespoke KPI, sales and marketing data dashboard

  • BSP, ARC and flown data

  • Data broken down by month, RBD, route and sector, fare basis, country POS, PAA and agentlearn more at https://www.anjunagsa.com/blog

Fare filing analytics and more services provided to airlines.
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