I clearly remember my time as Managing Director when I launched Expedia UK in the late-1990s. The internet had already started to change airline distribution, but the industry was still carrying many of the old habits behind the scenes. Tickets were still issued on paper. Customers called to book, change, confirm, chase, correct, and ask for reassurance. Travel companies were handling large daily ticket volumes through manual workflows, couriered documents, and call-center te

In my last post, I looked at the possibility of Iran returning to the global aviation system and the opportunities that might follow. It was an optimistic scenario as events moved in a very different direction. Rather than reopening, the region has slipped further into a major conflict, and the effects are now spreading well beyond Iran itself. Oil prices have risen, jet fuel costs have climbed with them, and airlines across the board, from small island transfer Air Taxis to

A Story of Routes, Ruptures, and What Could Return Being an aviation junkie, there are a few rituals I can never skip. One of them is FlightRadar. I can lose track of time watching those little aircraft icons glide across the globe: perfect arcs, quiet precision, thousands of independent plans somehow sharing the same sky. It was a couple of weeks ago, at 7:00 PM EST, I was watching the map while following a fresh headline: the skies over a few countries in the Middle East ha